At Phoebe Workshop, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website and placing orders.

2. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name
  • Shipping Address
  • Contact Number
  • Email Address

We collect only the information necessary to process and deliver your orders and to communicate effectively with you.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To arrange for delivery of your purchases
  • To communicate order updates, confirmations, or changes
  • To respond to your inquiries or customer service requests
  • To share occasional updates, offers, or promotions related to Phoebe Workshop (optional)

4. Payment Information

Phoebe Workshop only accepts Cash on Delivery (COD) as our payment method. Therefore, we do not collect, store, or process any credit card, debit card, or other online payment information.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties.
We may share your information with trusted delivery service providers only when necessary to complete the delivery of your order. These providers are obligated to keep your information confidential.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Only authorized personnel have access to your data, and we implement measures to keep your information secure.

7. Opt-Out Instructions

If you no longer wish to receive promotional emails or updates from us, you may opt out anytime by sending an email to [email protected] with the subject “Unsubscribe”. Once we receive your request, we will promptly remove you from our mailing list.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:
📧 [email protected]