1. Order Processing
At Phoebe Workshop, we aim to process and ship your orders as quickly as possible. Once your order is confirmed, our team begins preparing it for dispatch. Orders are typically processed within 1-2 business days after confirmation.
2. Delivery Method
We deliver all orders via trusted courier partners to ensure safe and timely delivery. All deliveries are handled through Cash on Delivery (COD), meaning you will pay for your order in cash when it is delivered to your doorstep.
3. Delivery Timeframe
Depending on your location, delivery may take 3 to 7 business days from the date of dispatch. Delivery times may vary during peak seasons or due to unforeseen circumstances, but we strive to keep you updated on your order status.
4. Order Tracking and Updates
Once your order is shipped, we will provide updates and estimated delivery timelines. If you have any questions regarding the status of your order, feel free to contact us.
5. Failed Deliveries
If a delivery attempt is unsuccessful due to your unavailability or incorrect address, our courier partner will attempt to contact you to reschedule. Please ensure that someone is available to receive the package and make payment.
6. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
📧 [email protected]